Should I show my home address on the profile?
No. If cleaners meet at your house or you work from a spare room, hide the address and run the profile as a service-area business. Google still needs the address for verification, but it stays private. Then list the towns your crews cover so customers see coverage instead of a residential street.
How many towns should I list in my service area?
Only the ones you would actually send a crew to on a Tuesday. A wide area does not spread your map ranking; it just brings requests you decline. Keep the profile honest and cover outlying towns with dedicated pages on your website instead, which is the right tool for that job.
Which categories should a house cleaning company use?
House cleaning service as primary. Add secondary categories only for work you really sell and staff, such as commercial cleaning or carpet cleaning. Adding categories you do not serve confuses the searches you show up for and brings calls your crews cannot take. Then list every service inside the profile separately.
What photos work when every job is inside a private home?
Ask the homeowner first, shoot after the clean, and keep personal items out of frame. Close shots work well: an oven interior, a shower with no film, baseboards, a made bed, streak-free glass. Add your crew in shirts, your caddy and your van so people see who is coming.
Do Google posts actually bring cleaning bookings?
Posts rarely book a job on their own. They show the profile is active and let you lead with the right service for the month: deep cleans in spring, move-out cleans in late spring and summer, guest-ready cleans before the holidays. We write and schedule them as part of the work.
How should I reply to a review about a missed spot?
Reply publicly, briefly and without argument. Name the visit, say what you will do, and point to your re-clean policy. Future customers read the reply more closely than the complaint. We draft replies to every review and send review requests to your customers after visits, without filtering or incentives.
Can you guarantee my profile ranks in the map results?
No, and nobody honestly can. Google weighs distance, relevance and prominence, and it changes. What we control is a complete profile, correct categories and service area, real photos, steady posts, review replies, and a website that agrees with the listing. Then we improve it every week and show you the calls.
What happens on the 15-minute call?
We build a demo of your cleaning website before we talk, so you are looking at real pages, not slides. We review your current profile live, point out what is missing or risky, and explain how the profile and site would work together. You decide after that.